Boosting Performance with Data-Driven Dashboards

Abstract

In the current context of significant challenges faced by businesses, particularly in the pharmaceutical sector, human resources management becomes crucial. This article focuses on the strategic role of the Human Resources Dashboard (HR Dashboard) as a tool for improving performance within a pharmaceutical company. The HR Dashboard is presented as an essential instrument for guiding, coordinating, and monitoring activities related to human resources (Alazard and Separé, 2007). The aim of this research is to delve into various aspects of the HR Dashboard, from its theoretical foundations to practical application, emphasizing its central role in effective human capital management. The adopted methodology relies on a qualitative approach, featuring a single case study within a pharmaceutical company, safeguarding data confidentiality. Information gathering was conducted through semi-structured interviews with key stakeholders. The article is structured into two parts: a theoretical exploration of the HR Dashboard, covering its specific design within the pharmaceutical context, and a practical analysis of results obtained from the case study. The findings of the case study conducted within the pharmaceutical company demonstrate the effectiveness of the HR Dashboard as a decision-making tool, enabling specific corrective actions for continuous performance improvement. This study contributes to understanding the impact of the HR Dashboard on performance in the pharmaceutical sector.