Performance Measurement and Evaluation in Public Infrastructure: Developing a Framework for Assessing the Effectiveness of Provincial Engineering Office (PEO) Projects

Abstract

This case study specifically responds to the problem of public infrastructure project effectiveness, targeting those that are spearheaded by the Provincial Engineering Office (PEO) in Aurora Province, Philippines. It sets forth the conceptualization of a customized performance measurement and evaluation (PME) system to increase accountability, maximize the use of resources, and enhance the outcome of projects. The research uses a methods design, which incorporates key informant interviews and case study analysis of some chosen infrastructure projects. The research assesses existing PEO evaluation practices, determines the hindering challenges, and incorporates best practices from other agencies. The desired output is a standardized PME framework, which has been tested for validity through expert consultation, to enable systematic assessment against key performance indicators (KPIs) for efficiency, quality, timeliness, and sustainability.