Effectiveness of Digitalized Supply Chain During 2020 COVID-19 Pandemic: Case Studies

Abstract

Competition in the global market calls for organizations to install digital technologies and frameworks within their existing physical supply chain. In such a fast-paced economy, digitizing the supply chain methods will optimize an organization to the latest consumer trends and ensure that they remain successful. Various digital technologies such as AI and robotics, cloud computing, 3D printing, advanced analytics, blockchain, AR, RFID, IoT, and cloud computing are enabled within supply chains. The purpose of this paper is to present a theoretical model along with case studies that suggests the essential components shaping the new digital supply chains (DSCs). The supply chain disruptions caused due to the 2020 COVID-19 pandemic are highlighted and methods to improve the resilience of organisations and ensure continuity in business while providing high visibility of inventory levels, and order tracking are presented.