Intelligent Customer Chatbot

Authors

  • B. Giri Prasath Department of Information Technology, Dr. Mahalingam College of Engineering and Technology, Pollachi, Coimbatore, India
  • N. Kishore Kumar Department of Information Technology, Dr. Mahalingam College of Engineering and Technology, Pollachi, Coimbatore, India
  • M. Praveen Department of Information Technology, Dr. Mahalingam College of Engineering and Technology, Pollachi, Coimbatore, India
  • A. P. Janani Department of Information Technology, Dr. Mahalingam College of Engineering and Technology, Pollachi, Coimbatore, India

Keywords:

Artificial Intelligence Markup Language (AIML), Latent semantic Analysis (LSA), pattern matching, Chatbot, Human computer Interaction

Abstract

Chatbot are programmes that mimic human conversation using Artificial Intelligence (AI). It is designed to be the ultimate virtual assistant entertainment purpose helping one to complete tasks ranging from answering questions, getting direction turning up the thermostat in smart home, to playing one's favorite tunes etc.

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Published

28-05-2021

Issue

Vol. 4 No. 5 (2021)

Section

Articles

License

Copyright (c) 2021 B. Giri Prasath, N. Kishore Kumar, M. Praveen, A. P. Janani

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

[1]
B. G. Prasath, N. K. Kumar, M. Praveen, and A. P. Janani, “Intelligent Customer Chatbot”, IJRESM, vol. 4, no. 5, pp. 129–130, May 2021, Accessed: Jan. 21, 2025. [Online]. Available: https://journal.ijresm.com/index.php/ijresm/article/view/751