Digital Payment System – Innovative Practices of Banks and Perception of Customers

Abstract

The term Digital Payment means making payment to other person with the help of internet or through electronic mode instead of paper money. In digital payment, banking sector plays a major role by providing digital instruments like debit cards, mobile banking, etc. In India major obstacle for the adoption of this digital payment system is slow internet connectivity and the charges over the digital transactions. This study makes an attempt to provide insights of the digital technology and innovative ways adopted by banks in their operations and also to understand the perception of customers toward Digital Payment System.