Loan Repayment Behavior Among Pag-IBIG Fund Borrowers in General Santos City

Abstract

This study analyzed the loan repayment behavior of 600 Pag-IBIG Fund short-term loan borrowers in General Santos City, using a structured questionnaire and descriptive statistics, correlation analysis, and chi-square tests. The findings indicate that most borrowers exhibit exceptional repayment behavior, with a positive and significant relationship observed between gender, income, education, and loan repayment. A significant relationship was also found between loan size and repayment behavior. Borrowers generally hold a positive attitude towards loan repayment. Key challenges identified include queuing and waiting times, missed due dates, inability to pay due to unemployment or loss of income, and unexpected expenses from calamities.