Artificial Intelligence and Language Education: The Role of ChatGPT in Improving Writing Skills for English Major Students

Abstract

This study investigates the role of ChatGPT in improving writing skills among English major students at Nguyen Tat Thanh University (NTTU), amidst the growing incorporation of AI in education. As AI tools become more prevalent, understanding their impact on academic learning is essential. A structured questionnaire was administered to 300 students, with 286 valid responses analyzed using descriptive and inferential statistics. The findings indicate that while ChatGPT provides valuable resources and feedback, its role is seen as supplementary rather than foundational, with ongoing concerns about over-reliance, academic integrity, and data privacy. The study concludes that ChatGPT has potential as an educational tool but must be integrated carefully with a focus on maintaining academic values and supporting independent skill development.