Challenges Encountered by School Administrators Towards Conflict Management in Promoting Good Governance in Secondary Schools – A Case of Mkinga District

Abstract

The study aimed to investigate the challenges encountered by school administrators towards conflict management in promoting good governance in secondary schools. Using Mkinga district council as a case study. Specific objective of the study were to: To discuss the managerial challenges faced by school administrators on conflict Management in Secondary School. The study adopted a case study design because its offer an opportunity to learn from experiences and influence the practice of theories, also it’s valuable data sources for researchers in view of the complexity and diversity of educational settings and purposes. The study obtained data from the sample size of 49 respondents, the study is mixed including both Qualitative and Quantitative in nature, constituting 04 heads of school one from each school; 24 teachers, 06 teachers from each school; 04 ward education officers (WEOs), 01 from each ward, 01 District secondary education officer (DSEO) and 16 students, 04 students from each school. The study used purposive, stratified and simple random sampling procedures to obtain the respondents. In this study, school administrators such as heads of school (HoS), ward education officer (WEO), District secondary education officer (DSEO) were purposely selected due to their virtue of power. On other hand simple random sampling technique was used to select students and teachers. Data collection was done through questionnaires, and interviews in which some structured questions was prepared as guiding questions for students and others were unstructured depending with the situation when extracting the information from students was used, also both open-ended and closed ended questionnaires was used to collect information from heads of school (HoS), teachers and ward education officers (WEOs). The result of the data analysis was presented using frequency tables, bar graphs, pie charts and percentages.