A Study of Factors which Induce Customer to Use Online Cabs and Level of Satisfaction with Special Reference to “Operational Level Agreement” (OLA) in Kompally Region

Abstract

In the previous ten years the transportation offices in metropolitan regions have gone through colossal changes. Among different methods of transportation, the taxis have become significant method of transportation metropolitan urban areas and metropolitan urban areas in India. The development of coordinated vehicle rental industry is consistently developing with backing of innovation. The clients in the present time are utilizing versatile applications to book a taxi at any time and from one spot in metropolitan regions, the estimating system of taxi administrators had been emphatically impacting clients book a taxi rather than conventional method of transportation like cars and nearby transports and so on, as a large portion of the ventures the vehicle rental enterprises had went through part of change with web innovation.