Role of Quality and Training in E-Learning Platform

Abstract

E-learning has become an indispensable solution for all the learners because of various factors such as pandemic situation, affordability issues, time management, quality of content, easy access to the internet, Fear-of-missing-out etc. This led to a flood of funds by venture capitalists into various Edtech organisations but with power comes responsibility. Providing the best quality education at affordable cost (to a country which is in it’s developing stage and isn’t well-sounding in both economic and literacy domain) must be the vision and mission of every customer centric company. In this paper I would discuss the importance of quality and training not just in relevance to the business but also hearing the voice of customers.