MINH, Tran Hoang. The Relationship Between Service Expectations and Service Quality in University Education. International Journal of Research in Engineering, Science and Management, [S. l.], v. 3, n. 12, p. 68–70, 2020. DOI: 10.47607/ijresm.2020.409. Disponível em: https://journal.ijresm.com/index.php/ijresm/article/view/409.. Acesso em: 5 may. 2024.