JATNIWALA, Sayyeda. Examining the Factors Shaping Electronic Word of Mouth: A Review of Literature. International Journal of Research in Engineering, Science and Management, [S. l.], v. 7, n. 6, p. 193–196, 2024. Disponível em: https://journal.ijresm.com/index.php/ijresm/article/view/3105.. Acesso em: 4 dec. 2024.